Archive for April, 2008

Call Europe Plan

Tuesday, April 29th, 2008

The Call Europe Plan is another one of Vonage’s new international unlimited calling plans. Now it is cheap and easy to talk with friends and family overseas. The best part is, all you have to pay is one low rate. There is no need to feel constricted by per minute fees. Talk as long as you want, whenever you want.

To calculate how much the Call Europe Plan will cost each month, just add $10 on to your current unlimited plan’s rate. Imagine making all the calls to Europe you want for just $10 extra dollars a month.

As the name of the plan hints, it is good for making calls all over Europe. Let’s take a closer look at exactly what countries are covered.

- Andorra

- Austria

- Belgium

- Bulgaria

- Czech Republic

- Denmark

- Estonia

- Finland

- Germany

- Gibraltar

- Greece

- Hungary

- Iceland

- Luxembourg

- Monaco

- Netherlands

- Norway

- Poland

- Portugal

- Russia - Moscow

- Russia - St. Petersburg

- San Marino (including Mobile)

- Slovenia

- Sweden

- Switzerland

- Turkey - Ankara

- Turkey - Istanbul (Asian Side)

- Turkey - Istanbul (European Side)

- Vatican City

Rather it be for your business, talking to friends and family, or setting up international vacations overseas, the Call Europe plan is a great way to save on the phone bill. With better customer service than ever, and new plans and products constantly being rolled out, Vonage is the cure to expensive phone bills.

Vonage Customer Service

Friday, April 25th, 2008

It’s a well known fact that VoIP companies have had a hard time fulfilling all customer service needs efficiently. With such large customer bases, it is hard to complete so many needs. With such a large amount of competition in the voice over internet protocol industry, customer service quality is an important factor to consider when searching for a new phone service.

Vonage knows this and company founder Jeffrey Citron is now putting its primary focus on improving their customer service. Since Vonage grew so fast, in the past it has been hard to keep customer service up to par, but now it is the number one priority for improvment.

This means that it will be considerably easier to contact a customer service representative when needed. Doubts can be resolved faster, and problems identified and solved. New software and operations are being developed to make sure the new systems will be feasible on every level.