Archive for October, 2009

Getting Parents to Switch to VoIP

Thursday, October 29th, 2009

I was talking to my parents last week. The subject of phone service came up for some reason and I explained that I get unlimited calling in the US and many other countries for $24.99 a month. I asked them how much they were paying for their land line and they said between $70 and $100 a month! I was beside myself! I suggested that they switch to Vonage.

For some reason they seemed reluctant to the idea. I said, “Don’t you guys like saving money?” By the end of the conversation They couldn’t give me a single good reason not to switch to Vonage. Basically it’s something new and that really freaks out the older generation sometimes.

I am still trying to figure out how to get them to switch. I think it will really just come down to explaining how simple it is to set up and use Vonage. The adapter just plugs right into the wall, phone plugs into the adapter and boom, that’s it. Computer doesn’t even need to be on. Heck, you can even keep your old number! Hopefully they come around eventually with some probing. I think it’s our responsibility as VoIP lovers to help all of our parents, grandparents, etc see the light!

The Vonage Trend

Tuesday, October 27th, 2009

I was thinking the other day that I’ve put up with a lot of companies that seem to get progressively worse over time. For example the gym where I have a membership. I’ve been a customer there for two years now. They required a two year contract. So after two years of being a loyal customer, the contract is up. I was assuming I would then be able to go to a month to month agreement, but no! They told me I have to sign another contract to keep my membership!

What’s even worse is there was no price reduction or anything else. They just fed me some bull crap about how they couldn’t handle their operating costs if they cut prices for loyal customers. Well I happen to know that is a bold faced lie. I studied business in college and I understand their business model and costs.

That is one thing I love about Vonage, they treat their customers how loyal customers deserve to be treated. I’m always amazed that Vonage continually improves their product and maintains the same price. I mean, how many companies do you know of that does that? It makes me feel safe using Vonage. I feel like I can trust them. The new Vonage World Plan is just another affirmation that I made the right choice switching to VoIP.