Vonage Promotions Blog

When VoIP first came out, the 911 issue was one of the biggest problems. Since VoIP is over the internet, there is no hard line to track. In the early days of VoIP, if someone were to call 911, they could never know where their call would actually be received. This is still an issue for many potential VoIP customers who fear switching over due to this reason. I have even heard some of my own family members use it as an excuse not to switch over.

Seeing this problem and understanding how important it is to have instant access to the correct 911 service, Vonage began to require a physical address when signing up for a number. Many people felt initially irritated about this extra step, but many soon became grateful.

An anonymous Vonage customer from Vermont had to make his first 911 emergency call this week. He says that he was instantly connected to the correct call center. The response was there at their location “very quickly” and everything went as smoothly as possible. The victim was able to receieve the needed help quickly.

The 911 issue has been fixed with the demand of a physical address, but the problem still exists with many cell phones. This Vonage customer was grateful to be able to get quick help for the victim and grateful for the extra step in the sign-up.

Despite many rumors that are currently floating around, things are looking great at Vonage. After receiving the quarterly report today, things looked positive. Vonage raked in a record $206 million in revenue, compared with $144 million in the second quarter in 2006. Things are looking brighter and brighter for Vonage.

The quarterly numbers are only the beginning of good news for Vonage. Vonage’s CEO says that the company has also figured out how to fix the problems with the pending patents. The company is moving forward even in the light of the Verizon litigation. Vonage has completed workarounds of the alleged infringed patents and looks forward to the courts final decision.

Even with all the opposition that has been thrown Vonage’s way, including the Verizon lawsuit, they have been making great progress as a company. They have been able to continue offering great service at a great price and, with all the solutions that have been designed lately, will continue to do so.

In the past few years, VoIP phone service has really taken off. Those who have switched over, have saved a decent amount of money every year. Vonage now has about 2.4 million customers and is still climbing. As time goes on, voice over internet protocol phone service will continue to grow as regular phone serivce will very possibly begin to shrink.

Those who now use VoIP feel comfortable with it and enjoy all the extra features and lower cost. However, there are still many people who are skeptical. They would like to make the change and enjoy the benefits, but have fear something new. I have seen this among my friends and even my family and decided to ask them why they didn’t feel comfortable switching over to VoIP.

There were a few general responses ranging from the 911 issue, to some people just saying “No” and nothing more. After explaining a little more to them about how the 911 issue has been resolved and other facts about VoIP, quite of few of them made the switch and are now glad they did so.

The bottom line is that most people pay over 50 dollars a month for their phone service and some people even more than 70 or 80 dollars. WIth Vonage offering unlimited local and long distance for $24.99, it seems unwise not to take the leap and save so much money! Some fear change, but the other day I saw a billboard that summed it all up. It said, “Remember when the CD replaced the cassette? Change is good.”