I am wondering why I keep losing my internet connection from time to time using the Vonage system. What could be the source of the problem? How can I keep the connection without the problem to keep resetting and unplugging the Vonage adapter?
There are a lot of reasons and factors that affect the connection outage once you plug in the Vonage Adapter. But it is not always that only when using Vonage you’ll be having those connection problems. Some ISP’s or Internet Service Provider will tend to delegate the internet connection to some degree that it will be available to all users, especially those that need it most. It is not Vonage that keeps cutting your internet connection. Go check first with your ISP and then go to your Vonage account. If you are downloading some files like music and movies, better pause that first or stop them momentarily and check your connection. But it would be better that while you are using Vonage. The best thing with Vonage is that it allows you to reduce the amount of bandwidth it uses.
There are also other factors to be considered. Check everything first. Are you losing the total connection or just the Vonage connection? Maybe you have wireless issues. Are you using Wireless-G/N Router? Are you using cordless phones? – You can also check the equipment like if you have corded or cordless phones (1.9/2.4/5.8 GHz phones).
It will help you if you check first the service and the equipment configuration so can arrive in complete and detailed solutions in diagnosing the connection problems that you are experiencing.