Vonage Promotions Blog

That’s right. Vonage will finally be expanding its product line with what will be known as Vonage Broadband. Vonage hopes to offer this new service to new and existing customers sometime around the end of this year.

What is happening is Vonage is teaming up with Covad. Vonage will offer DSL service through Covad’s nationwide network. This will benefit Covad in the aspect that people are familiar with the Vonage name. Many people have actually already expressed a desire for Vonage to offer a high speed internet service.

Vonage is constantly looking into acting upon their customer’s desires, and are now even looking into developing a wireless service.

Covad in the past has specialized in offering their services to businesses. This partnership with Vonage will enable them to expand their target audience since Vonage’s customer base is heavily residential. It will be a good move for both companies enabling them to mutually benefit each other. Vonage Broadband will offer services of up to 3Mbps and 6Mbps.

Pricing has not yet been revealed, but is promised to be released in the near future.

It’s a well known fact that VoIP companies have had a hard time fulfilling all customer service needs efficiently. With such large customer bases, it is hard to complete so many needs. With such a large amount of competition in the voice over internet protocol industry, customer service quality is an important factor to consider when searching for a new phone service.

Vonage knows this and company founder Jeffrey Citron is now putting its primary focus on improving their customer service. Since Vonage grew so fast, in the past it has been hard to keep customer service up to par, but now it is the number one priority for improvment.

This means that it will be considerably easier to contact a customer service representative when needed. Doubts can be resolved faster, and problems identified and solved. New software and operations are being developed to make sure the new systems will be feasible on every level.

As mentioned before, the new international calling plans are now available! We have already given a brief overview of these plans. Now we’re going to put them in detail for you.

These plans are added on top of a residential unlimited plan or a business unlimited plan.

The Call Mexico and Latin America Plan costs an additional $15/month on top of which ever unlimited plan you are currently using. In other words, the total cost of the Call Mexico and Latin America Plan would be as follows.

- with the Unlimited Residential Plan - $39.99/month

- with the Unlimited Business Plan - $64.99/month

So now let’s talk about exactly which parts of the world you can call with this plan. Here’s the list . . .

- Argentina

- Brazil

- Chile

- Colombia - Barranquilla

- Colombia - Bogota

- Colombia - Cali

- Colombia - Medellin

- Mexico - Acapulco

- Mexico - Cancun

- Mexico - Chihuahau

- Mexico - Ciudad Juarez

- Mexico - Guadalajara

- Mexico - Leon

- Mexico - Merida

- Mexico - Mexico City

- Mexico - Monterrey

- Mexico - Puebla

- Mexico - San Luis Potosi

- Mexico - Tijuana

- Panama

- Panama - Panama City

- Peru - Lima

- Venezuela

So there you have it. For only $39.99/month residential plan or $49.99/month business plan, you can enjoy unlimited calling to all of the above mentioned places. Call your far away loved ones or make international business calls for one low fixed rate. The Call Mexico and Latin America plan is surely one of the best ideas to hit the telephone industry since VoIP itself was invented.

Vonage Voicemail has a cool feature that allows you to print up your voicemail messages. When I first heard this I thought it was a tad useless. It didn’t take me long to realize what a handy and powerful tool it really is.

In a hurry to an important meeting a few weeks ago, I stopped by my house for a moment. I listened to my voicemail while I ate a very fast lunch (yogurt and potato chips if that qualifies). The first message on the machine was a dear friend leaving complicated directions to a place where I needed to hurry to after my important meeting.

I was already running late and it would have taken a while to transcribe everything he had said. He spoke rather fast and I would have had to playback certain parts to get it all straight. Well, luckily I was able to just print it up while I finished my lunch without any extra effort or wasted time. I made it to the meeting on time, literally. Not a minute early, but ON time.

I wouldn’t have made it if I didn’t have Vonage to transcribe for me. Perhaps this sounds a little over dramatic, but I was very behind schedule and it was a very important meeting!

Having the ability to send a fax from home has required the purchase of expensive fax machines in the past. Though sending a fax is a simple task, it has been very costly.

Since it is important to be able to readily do this, Vonage has taken the time and effort to make faxing easier and cheaper. Not only have they made it cheaper, they have made it free! Like all Vonage features, using the new Vonage Fax is also available at no extra charge.

Using Vonage Fax, you can now send faxes from your home PC. It’s that simple. You can send PDF documents, Excel documents, Word documents etc. Vonage fax is another great reason to use Vonage over other VoIP providers. With such low monthly rates and so many free features being constantly developed, Vonage is still the best digital phone service provider.

Right now, Vonage is in the process of coming up with new brilliant ideas and developing them into new features. Vonage Me is another unique feature that helps distinguish it from other VoIP services.

Vonage Me is just one more advantage that VoIP has over regular phone service. To begin with, best of all, Vonage Me is - like all other Vonage features - free! At no extra charge, Vonage Me makes life simpler. Here’s how . . . .

Vonage Me allows you to give out your phone number, with out actually having to give it out! You can attach it to your e-mail signature, use it on a web page, or use it in a variety of other ways. The person who wishes to get in touch with you just has to enter their phone number, and then their phone will ring. When they pick it up, they will be automatically connected with your phone!

Vonage Me is a great feature that offers more privacy while at the same time making it easy for people to get in touch with you. It’s great for a number of other reasons. For example, again, people can get in touch with you without you having to disclose your phone number to them. It’s also handy for your friends that might need to get in touch with you but don’t have your number on hand.

With the close of legal issues, Vonage is now moving ahead, able to focus more on product development and other important projects. One of the first products that has come out is the V-Portal router.

Until now, Vonage has used and sold routers from Motorola and Cisco. With the development of their own router, Vonage is now able to increase customer service and usability. Sold for only $9.99 (after rebates), the new V-Portal router is very affordable and convenient.

An interesting feature the V-Portal router is that, unlike other routers, it has a screen which displays problems that the router might me experiencing. Now instead of trying to decode and understand confusing lighting schemes, your router will just simply tell you what’s wrong when a problem presents itself.

The V-Portal is a new kind of router designed for easier use and higher compatibility and reliability.

Now communicating with Vonage is easier than ever! Whether it be technical difficulties or other questions, getting solutions can be done right over the internet.

Vonage announced last month that it will now be possible to chat online with their customer service employees. That means that customers will be able to easily contact Vonage and quickly get answers to their questions.

This new feature will speed up the time it takes to get solutions by eliminating the need to go through a long automated telephone call to finally get to a real person. It will also eliminate the need to find a phone to call Vonage in the case of technical difficulties of your home or business line. Since communication is the key to solving most problems, Vonage online chat will be a great feature for customers to save them time, money, and frustration.

Summer has once more flown by and school starts up again in just a few weeks. For many families this means their children are leaving once again to their far from home universities. But this year, it’s possible to stay in touch with you family and not spend a ton of money!

Many parents are buying their kids the Vonage V-Phone, a phone that fits on your keychain and plugs into the USB drive on any computer. What it does, is turn any computer into a fully operational Vonage phone. Since most kids take laptops or desktops to school every year, parents are raving about the V-Phone. Now it’s possible for everyone to more conveniently enjoy Vonage rates.

Your kids can plug it into the laptop in their dorm room and have access to Vonage service. The V-Phone turns any computer into a fully operational Vonage station! This works with any computer that has access to a high speed internet connection.

Right now the Vonage V-Phone only costs $39.99. At a price this low, it will quickly become an investment! Don’t pay long distance bills any longer.

On top of all that, the V-Phone comes with 250MB of memory, perfect for holding MP3s, digital photos, or important term papers etc. Not only is it a phone, but an important tool in helping the average college student stay organized.

Call Hunt, another unique Vonage feature, is a great way to make sure you recieve all of your calls. Call Hunt is a great feature for anyone who has multiple Vonage Lines. Especially businesses or people that have to recieve urgent calls.

What Call Hunt does is send an incoming call though all the Vonage lines you have. For example, if somebody calls in, and the main line is busy, Call Hunt forwards the call to the next available line. Now if a customer calls in and you’re talking to someone else, instead of getting your voicemail, they will get the next open line.

This can be crucial for customers that need to get through to your company or house urgently. Now you never have to miss a single call ever again. If your business is so busy that all of your lines are often busy, you might consider adding another Vonage line becuase Call Hunt can cycle up to 10 lines.

The best part about Call Hunt is, like all Vonage Features, it’s completely free. Vonage Call Hunt is also very easy to use. It can be accessed just by logging into your online account.