Vonage Promotions Blog

We all remember the 2007 patent infringement lawsuit between Vonage and Verizon.  Verizon raised the suit against Vonage over an issue of 7 patents and the court ruling was harsh, even preventing Vonage from signing up new customers.  An appeal from Vonage to this decision greatly reduced the severity of this ruling and got Vonage rolling again.

Earlier this week, it was reported that Vonage asked a federal appeals court for a reconsideration of the ruling which upheld most of the charges of patent infringment.  This means that another settlement is possible.

It was a tough year for Vonage in 2007, most of it being spent in the courtroom.  In 2008 they have been wise in the fact that they have made smart finacing decisions and are still trying to get rid of some of the lawsuit debt.

I think just about everyone here has seen at least a few Vonage commercials.  There was the beach commercial, and who could forget the hilarious geek and super model in sports car commercial.

Vonage’s commercials have had a different effect on many people.  Some people are somewhat offended by some of them, but the bottom line is that they are pretty funny and downright effective advertising.  Aside from the funny concept behind every commercial, we are all reminded of the Vonage theme song.   This memorable tune just glues itself to the minds of everyone who hears it.

These effective Vonage commercials have been a large factor in the success of building their large customer base.  All that said and done, Vonage has somewhat shifted their perspective and started to make a few “information based” commercials that inform more about the details of some of their new products.  Vonage, although they have cut back on advertising costs, continues to diversify the ways in which they do advertise and the company continues to grow under this trend.

Vonage continued to grow in the second quarter of 2008.  The quarterly report showed revenue growth of 11% equaling a total of $227.5 million.  This is great news for Vonage, especially considering how things we’re going last year at this time.

Vonage has cut back heavily on TV advertising in order to decease spending or dedicate more to the development of new features and services.  Although advertising was down, Vonage still up to a very large 2.6 million customers.

With a heavy turnover rate, Vonage’s top priority now is to better relations with their customers.  Perhaps even more important than adding large amounts of customers in the third quarter is to make sure that they don’t lose as many as in Q2.  In order to achieve this, Vonage continues to increase the quality customer support and make it more convenient.

That’s right. Vonage will finally be expanding its product line with what will be known as Vonage Broadband. Vonage hopes to offer this new service to new and existing customers sometime around the end of this year.

What is happening is Vonage is teaming up with Covad. Vonage will offer DSL service through Covad’s nationwide network. This will benefit Covad in the aspect that people are familiar with the Vonage name. Many people have actually already expressed a desire for Vonage to offer a high speed internet service.

Vonage is constantly looking into acting upon their customer’s desires, and are now even looking into developing a wireless service.

Covad in the past has specialized in offering their services to businesses. This partnership with Vonage will enable them to expand their target audience since Vonage’s customer base is heavily residential. It will be a good move for both companies enabling them to mutually benefit each other. Vonage Broadband will offer services of up to 3Mbps and 6Mbps.

Pricing has not yet been revealed, but is promised to be released in the near future.

Vonage has announced that it’s first quarter’s numbers (ending March 31, 2008) will be released later this week. This Thursday (May 8, 2008) management will make their numbers public.

There will also be a webcast the same day at 10am (EST) in the which management will discuss the first quarter performance. With recent events that have taken place in the corporate side of the company, numbers are expected to be strong.

It is also likely that the recent refinancing of Vonage’s debts will be discussed. It was viewed as a large step forward for Vonage’s financial future.

Vonage has already financed $215 million of the owed $253 million owed to other VoIP providers due to last year’s law suits. The $215 million already financed has been so through an unnamed third-party financing company.

This financing has triggered a decent rise in recent stock prices and has helped solidify Vonage financially. The new financing definitely steers Vonage clear of the threat of bankruptcy.

This also functions as a motivation for Vonage to be at the top of their game. Already improving in many areas such as products and customer service, Vonage will be constantly looking for ways to improve and attract new customers.

Last years lawsuits played a heavy role in driving down the price of Vonage stock. Around October last year, the price of stock grounded out at around a dollar a share.

Fortunately after ending all of the pending lawsuits and making some smart financial moves, the company’s financial position has solidified and stock prices risen. Vonage stock is currently sitting at about 2 dollars a share, a 100% increase compared to last October.

With new features constantly rolling out, a upgraded customer service system, and an increasingly solidified financial situation, Vonage stock will most likely continue on an upward trend. Vonage has been making smart decisions all around.

The Call Europe Plan is another one of Vonage’s new international unlimited calling plans. Now it is cheap and easy to talk with friends and family overseas. The best part is, all you have to pay is one low rate. There is no need to feel constricted by per minute fees. Talk as long as you want, whenever you want.

To calculate how much the Call Europe Plan will cost each month, just add $10 on to your current unlimited plan’s rate. Imagine making all the calls to Europe you want for just $10 extra dollars a month.

As the name of the plan hints, it is good for making calls all over Europe. Let’s take a closer look at exactly what countries are covered.

- Andorra

- Austria

- Belgium

- Bulgaria

- Czech Republic

- Denmark

- Estonia

- Finland

- Germany

- Gibraltar

- Greece

- Hungary

- Iceland

- Luxembourg

- Monaco

- Netherlands

- Norway

- Poland

- Portugal

- Russia - Moscow

- Russia - St. Petersburg

- San Marino (including Mobile)

- Slovenia

- Sweden

- Switzerland

- Turkey - Ankara

- Turkey - Istanbul (Asian Side)

- Turkey - Istanbul (European Side)

- Vatican City

Rather it be for your business, talking to friends and family, or setting up international vacations overseas, the Call Europe plan is a great way to save on the phone bill. With better customer service than ever, and new plans and products constantly being rolled out, Vonage is the cure to expensive phone bills.

It’s a well known fact that VoIP companies have had a hard time fulfilling all customer service needs efficiently. With such large customer bases, it is hard to complete so many needs. With such a large amount of competition in the voice over internet protocol industry, customer service quality is an important factor to consider when searching for a new phone service.

Vonage knows this and company founder Jeffrey Citron is now putting its primary focus on improving their customer service. Since Vonage grew so fast, in the past it has been hard to keep customer service up to par, but now it is the number one priority for improvment.

This means that it will be considerably easier to contact a customer service representative when needed. Doubts can be resolved faster, and problems identified and solved. New software and operations are being developed to make sure the new systems will be feasible on every level.

It’s time to take a look at another international unlimited calling plan. This time let’s take a closer look at the Call Asia Plan, another way to communicate around the world without breaking the bank.

Again, the Call Asia plan can be purchased on top of either the Business Unlimited Plan or the Residential Unlimited plan. It costs an additional $10/month on top of whichever of the two plans you have. The total cost of the Call Asia Plan would is listed below.

- with the Unlimited Residential Plan - $34.99/month

- with the Unlimited Business Plan - $59.99/month

Like it says, the Call Asia Plan is good to call Asia and other surrounding areas. Let’s take a look at exactly where this new plan covers.

- Australia

- Bangladesh - Chittagong

- Bangladesh - Dhaka (Dacca)

- China (including Mobile)

- Guam

- Hong Kong (Including Mobile)

- Japan

- Malaysia (except Johar - Bahru)

- New Zealand

- Saipan (including Mobile)

- Singapore (including Mobile)

- South Korea

- Taiwan

- Thailand (including Mobile)

- Turkey - Ankara

- Turkey - Istanbul (Asian Side)

- Turkey - Istanbul (European Side)

Being able to call all the above locations and even mobile phone in many areas for one flat rate can save hundreds of dollars on your international calls. Check it out! vonage-promotions.com