Vonage’s Second Quarter

Vonage continued to grow in the second quarter of 2008.  The quarterly report showed revenue growth of 11% equaling a total of $227.5 million.  This is great news for Vonage, especially considering how things we’re going last year at this time.

Vonage has cut back heavily on TV advertising in order to decease spending or dedicate more to the development of new features and services.  Although advertising was down, Vonage still up to a very large 2.6 million customers.

With a heavy turnover rate, Vonage’s top priority now is to better relations with their customers.  Perhaps even more important than adding large amounts of customers in the third quarter is to make sure that they don’t lose as many as in Q2.  In order to achieve this, Vonage continues to increase the quality customer support and make it more convenient.

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